Smart GWT 3.1 with IE 8.0 Support

[pankajkumarroy]

Hi,

We had purchased the smart gwt 3.1 component and we are facing issues with the Browser IE 8.0. It works perfectly fine with IE 9 and all other browsers.Our client insists on using IE 8.0 but we are facing this 2 issues with IE 8.0.Following are the issues:

1) We are adding and removing draw panes on several occasions and on the draw panes we are drawing an oval structure. While removing the draw pane, we are destroying the pane and then redrawing the pane. But after a lot of drawing/destroying/redrawing we are getting the following error:
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01:00:58.152 [ERROR] 11:18:49.339:WARN:Log:Error: 'Invalid argument.' in http://127.0.0.1/linkmanager/linkmanager/sc/modules/ISC_Drawing.js at line 37 DrawPane.initWidget(Obj{ID:isc_DrawPane_25}, undef, undef, undef, undef, undef, undef, undef, undef, undef, undef, undef, undef) Canvas.init(_1=>Obj{ID:isc_DrawPane_25}, _2=>undef, _3=>undef, _4=>undef, _5=>undef, _6=>undef, _7=>undef, _8=>undef, _9=>undef, _10=>undef, _11=>undef, _12=>undef, _13=>undef) [a]MathFunction.completeCreation(_1=>Obj{ID:isc_DrawPane_25}, _2=>undef, _3=>undef, _4=>undef, _5=>undef, _6=>undef, _7=>undef, _8=>undef, _9=>undef, _10=>undef, _11=>undef, _12=>undef, _13=>undef) [c]Class.create(_1=>Obj{ID:isc_DrawPane_25}, _2=>undef, _3=>undef, _4=>undef, _5=>undef, _6=>undef, _7=>undef, _8=>undef, _9=>undef, _10=>undef, _11=>undef, _12=>undef, _13=>undef) "var _14=this.createRaw();_14=_14.completeCreation(_1,_2,_3,_4,_5,_6,_7,_8,_9,_10,_11,_12,_13);return _14"
com.smartgwt.client.core.JsObject$SGWT_WARN: 11:18:49.339:WARN:Log:Error:
'Invalid argument.'
in http://127.0.0.1/linkmanager/linkmanager/sc/modules/ISC_Drawing.js
at line 37
DrawPane.initWidget(Obj{ID:isc_DrawPane_25}, undef, undef, undef, undef, undef, undef, undef, undef, undef, undef, undef, undef)
Canvas.init(_1=>Obj{ID:isc_DrawPane_25}, _2=>undef, _3=>undef, _4=>undef, _5=>undef, _6=>undef, _7=>undef, _8=>undef, _9=>undef, _10=>undef, _11=>undef, _12=>undef, _13=>undef)
[a]MathFunction.completeCreation(_1=>Obj{ID:isc_DrawPane_25}, _2=>undef, _3=>undef, _4=>undef, _5=>undef, _6=>undef, _7=>undef, _8=>undef, _9=>undef, _10=>undef, _11=>undef, _12=>undef, _13=>undef)
[c]Class.create(_1=>Obj{ID:isc_DrawPane_25}, _2=>undef, _3=>undef, _4=>undef, _5=>undef, _6=>undef, _7=>undef, _8=>undef, _9=>undef, _10=>undef, _11=>undef, _12=>undef, _13=>undef) "var _14=this.createRaw();_14=_14.completeCreation(_1,_2,_3,_4,_5,_6,_7,_8,_9,_10,_11,_12,_13);return _14"
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2) The draw pane height is always fixed irrespective of the set height.

3)The Zoom is working only for text/label but not for rectangle

[Isomorphic]

Please include all of the information required by the forums. In this case we will also need runnable code that reproduces the problem in the latest patched builds (see SmartClient.com/builds).

[pankajkumarroy]

Its a big application which we have in place. Would it be possible to get some customer support to debug this problem. We have mailed the customer support as well. As in, we can have a conf call and then do web sharing to replicate the problem and debug it

[Isomorphic]

Various commercial services are available, if you'd like to take advantage of them, use the contact page.

Note that over-the-shoulder debugging is going to be the most expensive option by far. We'd recommend taking ordinary troubleshooting steps for a least a little while before pursuing this.