Print Preview Bug - able to replicate in showcase

[jclarke]

We recently upgraded to 3.1 and we noticed a bug with the print preview functionality of our app. When we have more than 100 rows in a ListGrid and we show a print preview, the data rendered in the rows disappears and we are left with a white box. Any columns that are frozen do not disappear.

I am able to reproduce this in the Smart GWT Showcase on Firefox v 17.0.1 (with firebug running).

To reproduce in the Showcase:
1. Open the LiveGrid example
2. Scroll down about 50 or so records
3. Hit the print preview button

When you close the print preview window to return to the table, you'll see that most of the record data is gone and the remaining data is rendered incorrectly.

Scrolling again causes everything to re-render properly.

I have included a screenshot of what I am seeing in the showcase.

[Isomorphic]

Firefox 17 introduced a change in how versions are reported that broke many sites and apps, but was immediately patched for SmartGWT. Grab the latest patch build (the Showcase is not running the latest patched build) and try it locally, you should see the problem does not occur.

[jclarke]

Hmm... OK. Our issue might not be the same issue then because I am also able to reproduce on IE (version 8). I tried to test the LiveGrid example in my IE browser but can't seem to get past a slow script error.

According to my Log window, we are using the following build:
SmartClient Version: v8.3p_2012-11-26/LGPL Development Only (built 2012-11-26)

I'll test later with the latest patched build.

Thanks for the quick response!

[Isomorphic]

A quick follow up to say we're not aware of a problem here.
We have recently re-updated the online showcase and are unable to reproduce the bug using Firefox 17.0.1, hitting this example, and following the steps you indicated.

If you're still seeing this, please let us know.

Regards
Isomorphic Software