Operation Timed Out

[rle125]

SmartGWT 13.0p

After running for several hours, fetches result in an Operation timed out popup after 2 minutes. The browser console shows:

TMR9: WARN: RPManager:getHttpHeaders called with a nutt XmlHttpRequest object
TMR9: WARN :RPManager: Operation timed out - response: (operationid:"custom".clientContext: undef,internalclientContext: undef.context: Obj.transactionNum: 72 httpResponseCode: undef,httpResponseText: undef, true, callbackArgs: null, results: obj.data: Operation timed out

I don't see anything in the RPC tab. After re-login the same fetch results in the same timeout. Restarting the web server restores functionality but only for a few hours of use.

[Isomorphic]

Starting with the basics:

1) what is the build date? Have you tried with the latest patches (see smartclient.com/builds)

2) is this new? If so, what changed? We're guessing you might have migrated to a different server platform, or perhaps introduced a new web proxy somewhere?

3) you say there are no requests shown in the RPC tab in the SmartGWT Developer Console. Can you see any timed out requests from the native browser developer tools? If so, what do those requests look like?

[rle125]

Build date is: 13.0p_2024-11-19

This is existing code that works on 12.1p. No changes to server platform or web proxy, but we have also updated 3rd party libraries such as hibernate (5.3.36) and JPA (2.2).

Correction to my initial post...there is a request in the RPC Tab that results in SERVER_TIMEOUT, and a Raw Response of [Request in Progress].

Is there a recommended hibernate and JPA version for 13.0p?

Are there other 3rd party libraries involved with this error?

Is there extra SmartGWT logging we can enable?

I can try the latest patch build and reverting some 3rd party libraries.

[Isomorphic]

Are those questions from ChatGPT? :)

All we need are the details from the RPC tab, and we should be able to give you guidance.

Any corresponding server logs would be great if you have them.