Announcement

Collapse
No announcement yet.
X
  • Filter
  • Time
Clear All
new posts

    Can't enter grid cell values longer than 1 character with Safari in Smartclient 10.0

    Hi there, we are using Smartclient 10.0 with a build from 10-27-14. Our users on Safari are suddenly seeing an issue where they can't enter text longer than 1 character into grid cells. Is there any known issue with smartclient 10.0 and Safari that wouuld cause this? There must be some recent change to safari because we tested this a few months ago with no issues. If you have no ideas, I'll try a more recent version of smartclient 10.0 to see if that helps. I would try with your Feature Explorer but it is broken for 10.0

    #2
    What exact version of Safari, on what platform? Please give specific Windows or MacOS version.

    Comment


      #3
      Every version of Safari we have tried on MacOS and iOS even using Chrome and Firefox which are Safari under the covers on iOS presents this problem for us. So, it is safe to say it is global.

      Comment


        #4
        We aren't finding a way to reproduce this problem, either with the latest 10.0 branch nightly build, or a build from 2014-10-26 (We don't see one from 10-27).
        We've been testing grid editing in a few configurations, based on our feature explorer samples.

        We'd definitely recommend you try with the latest 10.0 branch build - it is possible there's some issue we've worked around since the build you're on -- but if the problem persists we'll need a way to reproduce it.
        Can you point to one of our samples, or show us a runnable test case we can use to reproduce the issue?

        Thanks
        Isomorphic Software

        Comment


          #5
          Oh - also you mention:
          I would try with your Feature Explorer but it is broken for 10.0
          We're not seeing this either. Downloading the latest 10.0 nightly build from here, the feature explorer seems fine, both in Safari and in other browsers. It might also be worth verifying whether something else is going on to cause the feature explorer to fail to load for you.

          Thanks

          Comment


            #6
            Thank you for taking a look. I will try with a new nightly build. However, here is the problem with your 10.0 Feature Explorer. Try this URL:
            http://www.smartclient.com/smartclie...tml#editByCell

            It gives a "user lacks privileges" error. It is much easier for me to test changes on iOS using your online Feature Explorer if possible. Any chance you can fix that example to work?

            Comment


              #7
              Ah - that's a simple database connectivity issue. Thanks for letting us know. We'll get that resolved.
              But please do try downloading the latest nightly to get this tested out ASAP.

              Regards
              Isomorphic Software

              Comment


                #8
                Fixed now - thanks again for the heads up!

                Comment


                  #9
                  We figured out the issue. We applied the following styles to prevent users from accidentally selecting all text on the screen with no way to undo.

                  body * {
                  -webkit-user-select: none;
                  -moz-user-select: none;
                  -ms-user-select: none;
                  user-select: none;
                  }

                  That webkit-user-select: none; was causing the issue so we've removed.

                  Comment


                    #10
                    Thanks for the follow up, and glad you were able to figure things out.

                    Regards
                    Isomorphic Software

                    Comment

                    Working...
                    X