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    Unable to access application over https because of javascript error 'Access is denied' in ISC_History.js - _5.document.open();

    Severity - 1
    Priority - 1

    Browser - Specifically IE with HTTPS. We tested on IE 11 - all other browser it works as expected.

    Hi,

    We use Smartclient v 10_0 in our product. Recently we came across this issue where our application's login page itself not coming up because of issue in smartclient code. We see this issue only on IE and in HTTPS mode.


    Click image for larger version

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    Please see the screen shot above. The application just hangs after this exception in ISC_History.js - Access is denied.

    We are totally clueless as why its happening. This is blocking for us as we are going live this week with new product release.

    Request an urgent fix for the same.

    Thanks and regards,
    ~Bipin Chandra

    #2
    Severity 1 is for production issues. Please be careful using the severity indications as "crying wolf" like this means we can't take your reports seriously.

    It's also extremely important to get the basics right when reporting an important issue:

    1. you haven't mentioned your complete version

    2. you should report a stack trace from our Developer Console, if available, along with any other messages you see there

    3. you've told us zero about your use case: is this login page built with SmartClient widgets? That would be against best practice per QuickStart Guide. Whether it's built with SmartClient widgets or not, what are you using the SmartClient History module for? It's not typically useful to be able to navigate back to the login page, so perhaps to get past the problem you simply remove the calls on this page?

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