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    #1

    Date Picker Controls - Improper

    Hi,

    We are using Smartclient12.0 power edition and we are facing some issue on Date picker control. It is showing properly in all skins((Tahoe, Blackops, Enterpersie, Smartclient, Treefrog) expect Silverwave skin.

    We tried in latest Google Chrome, Edge and Firefox, we are getting the same error.

    Please refer the attached document.
    Attached Files
    Tags: None
    #2
    See Skinning docs: Silverwave is part of an older, slower batch of skins, no longer being updated.

    Comment

      #3
      As I mentioned Date Picker and isc.prompt is not working in Smartclien 12.1, even we reproduced in SDK as well.. attached the screen shot. Few screens it is showing properly and remaining screens, it's showing only first character of date.

      EX:-

      July 2020 - J.. 2..

      Please refer the attachment and we need solution for this.

      Attached Files

      Comment

        #4
        Hello, please see above - you continue to show issues only in 10+ year old skins that are not actively maintained. We can definitely help you with that if you would to purchase our commercial services. Otherwise, please update to something recent, and if you have problems, please purchase support. Thanks.

        Comment

          #5
          Recently we bought Smartclient 12.0 power edition only. Do we have to purchase support separately.

          SmartClient Version: v12.0p_2020-08-08/PowerEdition Deployment (built 2020-08-08)

          Comment

            #6
            Yes, licenses and support are purchased separately.

            https://www.smartclient.com/services/

            Please note again: the skin you are trying to use is very, very old. The best result for your application is not to make the old skin work, but rather simply to switch to one of the newer skins, which takes advantage of browser features that did not exist when it was built, in order to be both more efficient and more flexible.

            It is likely that all you have to do is change the skin in use and your problem will be fixed and your application faster. Perhaps, just try it?

            Comment

              #7
              Do we have any documentation saying, old skin will not be compatible in Smartclient 12 and above.

              Comment

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