Announcement

**Isomorphic** · 29 Mar 2013, 02:39

If you're not on a recent build, you'll need to update - this was an issue a while back (a month or so), but has been addressed for a while.

**senordhuff** · 29 Mar 2013, 02:41

We are using the nightly from 3/25 I just upgraded this week hoping it would be resolved. So, how can I debug further?

**Isomorphic** · 29 Mar 2013, 02:45

What doctype/OS are you using? Can you show the basic code that fails for you (ie, the RichText class you're creating and the list of settings you're using)

**senordhuff** · 29 Mar 2013, 03:43

Our doctype looks like this right above the <html> tag. Is this accurate?
<!DOCTYPE html>

We are testing with Windows 7 currently. Haven't tried any other OS yet.

Field definition:

Code:

{name:"notes", type:"richText", showTitle:false,  width:"*", colSpan:4,height:395, prompt:"Enter Notes here"}

Form definition:

Code:

	isc.ATDynamicForm.create({
		ID:"assetNotesEditor",
	  	overflow: "auto",
	  	itemHoverAlign:"left",
		itemHoverHeight:100,
		itemHoverWidth:200,
		height:530,
		numCols:4,
		width:850,
		colWidths:[100,80,80,"*"],
		dataSource:AssetNotes,
	    emptyMessage:"Select an Asset"
	});

Global Form Properties:

Code:

	isc.defineClass("ATDynamicForm", "DynamicForm").addProperties({
		disableValidation:!CLIENT_VALIDATORS_ENABLED,
		autoDraw: false,
		autoFocus:true,
		showErrorText:false,
		itemHoverDelay:FORM_HOVER_DELAY,
		itemHoverWidth:400,
	    errorOrientation:"left",
	    requiredTitlePrefix:REQUIRED_TITLE_PREFIX,
		requiredTitleSuffix:REQUIRED_TITLE_SUFFIX,
		unknownErrorMessage:PROMPT_UNKNOWN_ERROR,
		showErrors:function(){
			showErrorsFormatter(this.getErrors(),this,false);
		},
		validate:function(validateHiddenFields){
			
			//3/14/13..trim and strip empty strings
	    	var editValues = this.getValues();
	    	var newEditValues={};
	        var editKeys = isc.getKeys(editValues);
	        var j = editKeys.length;
	        for (var i = 0; i < j; i++){
	        	var editKey = editKeys[i];
	          	var editValue = editValues[editKey];

	          	if(this.dataSource!=null && this.dataSource.ID=="CustomField" && editKey=="defaultValue"){
	          		if(isA.Date(editValue)){
	          			editValue = editValue.toString();
	          		}
	          	}
	          	if(this.dataSource!=null && this.dataSource.ID=="CustomFieldInstance" && editKey=="value"){
	          		if(isA.Date(editValue)){
	          			editValue = editValue.toString();
	          		}
	          	}
	          	
	          	if(isA.String(editValue)){
	          		editValue = editValue.trim();
	          		if(editValue==""){
	          			editValue=null;
	          		}
	          	}
	          	newEditValues[editKey]=editValue;
	        }
	        this.setValues(newEditValues);
			
	        var success = this.Super("validate", arguments);
	        return success;
			
		},
		handleHiddenValidationErrors:function(hiddenErrors){
			var allErrors = this.getErrors();
			var allErrorsKeys = isc.getKeys(allErrors);
			var hiddenErrorsKeys = isc.getKeys(hiddenErrors);
			//only display hidden errors if there are no visible errors
			//as evidenced by seeing if getErrors returns a larger list than 
			//the errors passed to this function
			if(allErrorsKeys.length<=hiddenErrorsKeys.length){
				showErrorsFormatter(hiddenErrors,this,true);
			}
		}
	})

**senordhuff** · 3 Apr 2013, 02:37

Hi, is there anything I can do to help with this issue? Is there some extra debugging I can turn on that will show what is happening in our environment?

**Isomorphic** · 3 Apr 2013, 08:45

Sorry, we can't run the code above, it doesn't suggest any particular cause (looks like ordinary usage), so this is something where you'll need to try to isolate something we can look at to reproduce the issue.

**senordhuff** · 3 Apr 2013, 11:07

Understood, that's why I was asking if you could provide some debugging tips. For instance, are there any console logging categories I can set to debug? Anything else I can do? I'm at a loss on how to debug this further on our side now. And, I don't know how to recreate on your side.

**Isomorphic** · 3 Apr 2013, 11:08

We can't really do over-the-shoulder debugging without taking up far more of your time than it would take to just isolate the issue.

It's not really ever possible to be at a loss for how to isolate something.. just remove differences until you find the factor that makes the issue appear.

**senordhuff** · 4 Apr 2013, 06:10

Ok, I was just hoping there would be some shortcut to help with debugging. It is just very time consuming to try to isolate problems like this. So, I really meant I'm at a loss for how to do this without a huge time drain. So, we've got a workaround in place on our side and we'll just leave it at that for now.

**Isomorphic** · 19 Apr 2013, 02:47

We've made a change to 8.3p and 9.0d that should get this working for you - please retest with a nightly build dated April 20 or later

**chittivenu** · 24 Feb 2014, 06:04

word bullets are missing

Hi all

Using with mouse options copy and past the below bullets data from word to rich text editor in Chrome Browser, the data bullts are missing and also one line date is showing in two are more line( screen-2 ie.. ), please help me.
Even i changed the chrome properties of Target "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -user-agent="Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)"

Screen-1

Skills:
The North Carolina Department of Justice (NC-DOJ) is seeking to fill a short term (approx. 12 month) contractor to assist with the re-engineering of the current Sex Offender Registry (SOR) solution as the NC-DOJ migrates towards compliance with the federal Sex Offender Registry Notification Act (SORNA).

Knowledge and Skills Required:
� Strong Business Analyst Skills
� MS Access
� C#
� ASP.net
� Web Services
� Entity Framework
� Team Foundation 2010
� SQL Server 2008 R2

Screen -2

Skills:

The
North Carolina Department of Justice (NC-DOJ) is seeking to fill a short term
(approx. 12 month) contractor to assist with the re-engineering of the current
Sex Offender Registry (SOR) solution as the NC-DOJ migrates towards compliance
with the federal Sex Offender Registry Notification Act (SORNA).

Knowledge
and Skills Required:

Strong
Business Analyst Skills

MS
Access

C#

ASP.net

Web
Services

Entity
Framework

Team
Foundation 2010

Announcement

Rich Text Editor problems with Google Chrome and 8.3

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